- Did you install the Connector already?
- Did you complete the installation and the post-install configurations? You absolutely MUST complete the sections 1.1-1.9... otherwise the Connector will not work!
The instructions as to how you use the Connector are in the Chapter 2 Using Connector for Salesforce + Campaign Monitor of the same document above. The chapter includes the sections for:
- Adding a Salesforce Contact to a Campaign Monitor Subscriber List
- Adding Multiple Salesforce Contacts to a Campaign Monitor Subscriber List
- Retrieving Campaign Summary Info from Campaign Monitor to Salesforce
- Retrieving Email Open & Click Info from Campaign Monitor to Salesforce
- Retrieving Campaign Unsubscribes from Campaign Monitor to Salesforce